Privacy Policy

This Privacy Policy explains how Vibe Coffee Shop collects, uses, discloses, protects and retains personal information when you visit our website, create an account, place an order, contact us or otherwise use our services.

Effective date: 17 September 2026

1. Who We Are

Vibe Coffee Shop is an online retailer of coffee machines, coffee-related products and accessories. For privacy questions, please contact us using the details shown on this page.

2. Information We Collect

• Contact and account information, including your name, email address, phone number and account details.
• Order and delivery information, including products purchased, billing details, delivery address and order history.
• Payment-related information processed securely by Shopify and/or the payment providers available at checkout. We do not normally store your complete payment-card number.
• Technical information such as IP address, browser type, device details, cookies, website usage and security logs.
• Communications you send us, including support requests, warranty enquiries, reviews and other messages.

3. How We Use Your Information

• To process, fulfil, deliver and manage your orders.
• To provide customer service, warranty assistance and product support.
• To process payments, refunds, returns and fraud-prevention checks.
• To improve our website, products, services and shopping experience.
• To send transactional messages and, where permitted, marketing communications.
• To comply with legal, tax, accounting, security and regulatory requirements.

4. Shopify and Service Providers

Our store is hosted on Shopify. We may also use payment processors, delivery providers, analytics services, customer-support tools and other suppliers that process information only as necessary to provide their services to us.

5. Cookies and Analytics

We may use cookies and similar technologies to keep the store functioning, remember preferences, measure website performance, understand traffic and support advertising or marketing activities. You can control cookies through your browser settings, although disabling certain cookies may affect website functionality.

6. Sharing of Personal Information

We do not sell your personal information as a product. We may disclose information to service providers, payment processors, couriers, professional advisers, government authorities where legally required, or in connection with a business transfer.

7. Data Retention and Security

We retain information for as long as reasonably necessary for order fulfilment, customer support, warranty administration, legal compliance, dispute resolution and legitimate business records. We use reasonable administrative and technical safeguards, but no online system can be guaranteed to be completely secure.

8. Your Choices and Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing. You may also unsubscribe from marketing emails using the link in those messages.

9. Children's Privacy

Our store is intended for general adult consumers and is not designed to knowingly collect personal information from children without appropriate consent.

10. International Processing

Because Shopify and some of our service providers operate internationally, information may be processed or stored in countries other than the country where you live, subject to applicable safeguards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated effective date.

12. Contact Us

For privacy questions or requests, contact us at hello@vibecoffeeshop.shop, by phone at 320-281-6783, or by mail at 9816 Sun Mountain Trl SW, Albuquerque, NM 87121, United States.